1. Overview & Scope
Welcome to Ai Call Translator (hereinafter referred to as "the App", "we", "our", or "us"),
available on Google Play (Package Name: com.aicalltranslator).
This Privacy Policy governs your use of our mobile application, real-time voice translation services, calling features, and backend APIs. We are fully committed to protecting your privacy in compliance with Google Play Developer Policies, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and applicable global data protection laws.
We do NOT sell your personal data or audio recordings to advertisers. Your audio is transmitted solely for real-time translation and is immediately discarded from memory once processing is complete.
2. Microphone Permission & Voice Data Handling
Our application requires access to your device microphone (android.permission.RECORD_AUDIO) and
network connectivity to provide core real-time speech translation and AI call translation services.
How We Handle Voice and Audio:
- Ephemeral Processing: When you initiate a live speech translation or voice call session, your audio frames are streamed via secure WebSockets / WebRTC to our translation pipeline.
- No Permanent Audio Storage: Audio chunks are processed in real-time memory buffer and are automatically discarded once translation synthesis is completed. We do NOT record, archive, or sell your live conversations.
- Explicit Permission: Microphone access is only activated when you tap the microphone button or join a translation call session. You can revoke microphone access at any time via Android System Settings > Apps > Ai Call Translator > Permissions.
When performing live background call translations, the app utilizes an Android Foreground Service with an active persistent notification to ensure total transparency that voice translation is running.
3. Information We Collect
We only collect information strictly necessary to provide and improve our translation services:
| Data Type | Specific Items | Purpose & Legal Basis |
|---|---|---|
| Account Information | Phone Number (for OTP authentication), Display Name, Avatar / Profile photo (optional) | User authentication, account recovery, profile customization (Contract performance). |
| Translation Data | Source text, translated text output, source/target language codes, timestamps | To display translation history on your device and sync your personal history across sessions. |
| Device & Technical Data | Device model, Operating System version, IP address, Network connection state, App crash logs | Diagnostic monitoring, bug fixes, server load balancing, and anti-abuse protection. |
| Subscription & Billing | Google Play purchase tokens, subscription SKU, expiration date (No credit card numbers stored) | Processed securely via Google Play In-App Billing to unlock premium translation quotas. |
4. Artificial Intelligence & Cloud Processing
To generate accurate real-time speech recognition, natural language translation, and voice synthesis, our application interfaces securely with industry-standard AI engines, including Google Gemini API.
- Data Transferred: Only text transcripts or short audio segments required to execute your specific translation request are sent to the AI model.
- Confidentiality: AI data transmission occurs strictly over encrypted HTTPS/TLS 1.3 channels.
- Model Training: Your private real-time translation calls and transcripts are not used to train public machine learning models without your explicit opt-in consent.
5. Third-Party Services & SDKs
We partner with reliable third-party infrastructure providers to operate the application in accordance with Google Play Developer Policies:
- Google Play Services & Billing: For secure app distribution, push notifications, and subscription management. (Google Privacy Policy)
- Google Gemini / Cloud AI: For real-time linguistic translation, speech processing, and semantic analysis.
- WebRTC Media Infrastructure: For ultra-low latency peer-to-peer and SFU voice streaming.
6. Data Retention & Storage
We retain your personal data only for as long as necessary to provide the services requested or comply with legal obligations:
- Voice Streams: Ephemeral (0 days). Deleted immediately upon real-time processing.
- Translation History: Stored under your profile until you delete individual records, clear your history within the app settings, or request account deletion.
- Account Data: Retained while your account is active. When you delete your account, all associated records are permanently erased within 30 days.
7. Your Rights & Data Deletion Mechanism
In accordance with Google Play Store data safety requirements, GDPR, and CCPA, you have full control over your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Edit your display name or profile details directly inside the app settings.
- Right to Erasure (Account Deletion): You can permanently delete your account, profile, and all translation history.
You can request complete account and data deletion in two easy ways:
1. In the mobile app: Go to Settings > Profile > Delete Account & Data.
2. On the web: Visit our Account & Data Deletion
Portal or email support@ailivetranslator.com with your registered phone
number.
8. Children's Privacy (COPPA & GDPR-K Compliance)
Our application is intended for general audiences and is not directed to children under the age of 13 (or under 16 in certain European jurisdictions). We do not knowingly collect or solicit personally identifiable information from minors.
If we discover that a child under 13 has provided us with personal information, we will immediately delete such data from our servers. Parents or guardians who believe their child has provided personal information may contact us at support@ailivetranslator.com.
9. Data Security Measures
We implement rigorous security protocols to safeguard your information against unauthorized access, loss, alteration, or disclosure:
- End-to-End Transport Encryption: All WebSocket, WebRTC, and REST communications are encrypted using modern TLS/SSL cryptographic protocols.
- Database Protections: Backend databases are protected behind strict firewalls with encrypted-at-rest storage standards.
- Authentication Tokens: Secure, cryptographically signed JSON Web Tokens (JWT) are used for session verification with automatic expiry.
10. Contact Us & Data Protection Inquiries
If you have questions regarding this Privacy Policy, our data protection practices, or wish to exercise your legal privacy rights, please contact our Data Protection Officer:
Within 24-48 business hours